Saturday, 26 April 2008

TGIF :-) Mirror mirror.....

Does this happen with anyone else – any little DIY job turns into a marathon jobbie or small catalogue order always arrives and is wrong!

Now you all know I’m not always aesthetically pleasing, and am often shocked at the wrinkly stranger that peers back at me from mirrors these days….

However I have been toying with putting a large mirror over my fireplace – I’m North facing y’see – so I thought it would brighten my dark front room…so around three weeks ago I done the deed, then being just little OCD, spent a week measuring and faffing cos it was an inch too long, then dad was poorly bad, and one thing and another (ie I’m a procrastinater, procast – couldn’t be arsed) it is still leaning up the wall in my living room…

Any road up… mom shows me another in her Wilkinson’s catalogue – much better – and orders it along with her new small cabinet.

Small cabinet arrived last week smashed to smithereens… mirror arrives yesterday – wrong size – catalogue number is right – however it is assigned to a small narrower mirror and I wanted the bigger mirror…………

Dilemma

Phone call… after waiting 30 minutes on hold….picture steam coming out of mom’s ears by now….

Mom: “Hello, I’ve been waiting over 30 minutes – and your message said I was only going to wait 12?”

Wilkinsons: Blah Blah

Mom: “I know it’s not your fault….but over 30 minutes!! Anyway I’ve had a mirror arrive and it’s the wrong mirror on an order I placed; it’s for my daughter and she wanted the larger mirror but the order has arrived and it’s the narrower mirror……… oh the order number is blah blah…………..Yes, I know it’s the right order number but it’s the wrong mirror. The picture in the catalogue has the order number next to the bigger mirror, and it’s blah blah centimetres….”

Wilkinsons: Blah Blah… (at their end they only have the order information in inches!!) is that the blah blah inches one or the blah blah inches one?

Mom: “It’s the blah blah centimetres one

Mom: “Oh, I’m through to the wrong department?…….Well, I was waiting so long on the other line……….You can’t help me then?..............You’ll put me through?......Oh thank-you – (hand over receiver) ‘They are putting me through – he says sometimes you can jump the queue this way’… (LONG PAUSE)

Mom: “Oh hello, I’ve been put through to you – I waited over 30 minutes you know…..I’ve had a mirror arrive and it’s the wrong mirror on an order I placed; it’s for my daughter and she wanted the larger mirror but the order has arrived and it’s the narrower mirror….. the order number is blah blah…………..Yes, I know it’s the right order number but it’s the wrong mirror. The picture in the catalogue has the order number next to the bigger mirror, and it’s blah blah centimetres….”

Wilkinsons: Blah Blah…is that the blah blah inches one or the blah blah inches one?

Mom: “It’s the blah blah centimetres one…..”

Wilkinsons: Blah Blah….

Mom: “Yes, that’s right we placed order number blah blah for the blah blah centimetres one, and the blah blah centimetres one arrived, and my daughter wants the larger blah blah centimetres one,….”


So….. my mirror order and my mom’s phone call has caused a Nation-wide reprint of the new Wilkinsons catalogue and web page

Anyway it’s mom’s birthday today - happy birthday mom – I called her this morning – she says she caught sight of her arms in the mirror – and has reluctantly accepted that they are 72! I’ve cancelled the mirror order now J

Have a good un folks!

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