Friday, 16 January 2009

TGIF :-) 160109 On line and on a line!

Yo Friday peops,

I know you’re all dying to hear about how my pooter has come back fit and well – but sadly it ain’t. The USB ports have miraculously cured themselves – an IT miracle has occurred…. however the CD bit is still whirring like a Chinook and refusing to open photos – maybe it’s got taste? It has been a delight though chatting to the twoneuronesconnecting drongo call-centre ‘people’ all of whom have a different line in ‘fob-off’

Needless to say the two year ‘desktop warranty’ with the promise of an engineer visiting me in three days is interpreted by the company as ‘we’ll send a courier at your most inconvenient time to take you pooter for a week, and then return it saying there isn’t a problem even though there quite clearly is’…..
I was very calm though – after listening to the “Your call is important to us… these calls are recorded for training purposes…. blah blah”…. I asked the umpteenth drongo “Can you clarify for MY training purposes how the two year desk top warranty stating an engineer will call in three days means that actually it is driven off in a big white van….. blah blah…..” to which Drongo replied….”Ah YES, y’see the warranty doesn’t cover software problems…… blah blah….”, to which I replied… “Ah, YES y’see this is the problem with using a telephone and not sending a real engineer, who for his for their training purposes would see that I’m DYED blonde and not REAL blonde……and I know the bloody difference between software and hardware……….”

Yuuuup…. I’m still waiting for the engineer to call…..which was the last false promise drongo 124 made :-/

On top of all this I’m worried about the credit crunch, but no more….I’ve learned first hand why we are all in this mess……. I raided my piggy bank and bagged up £60 worth of coins (aka shrapnel), lugged them up to the bank, stood in the snakey cordoned queue for 15 minutes, leaning at dangerous angles trying to carry the load….finally resting it on the counter… then the lump of lard behind the counter swivelled on her precarious toadstool and smilingly pointed to the 12 font (bold though?) notice on the back wall ‘Maximum 5 bags per person per day’……….
I ask incredulously, “You’re a bank and you’re refusing my money?”…..
“Well……., she says, we have to pay to have it to be taken away…..”
Well, use some of this to pay for it……”
” Sorry….”
“OK, I understand, rules are rules…..”
…. "Oh….” she says looking at her PC, which has obviously NOT been serviced by the same engineers who shafted me…… “I notice we offered you a mortgage in…..”
“…Before you finish, I’d love to stop and talk but I have £55 worth of shrapnel weighing me down……..”

Touché :-)

Have a great weekend folks x

No comments: